Membership and Auto-Renewal Terms

Document version: 2026-10-20

Provider: Chengdu Xinling Qiyue Network Technology Co., Ltd. (“OutfitMuse”, “we”, “us”).

Registered address: Room 1601, No. 2 (self-numbered), 16th Floor, Building 1, No. 145 Tiantai Road, Chengdu High-Tech Zone, Chengdu, Sichuan, People's Republic of China.

Support: support@echojoy.cn.

1. Scope and your agreement

Related documents: Terms of Service · Privacy Policy · Account Deletion Instructions

These terms apply to OutfitMuse membership, automatic renewal, membership AI credits and any separate credit packs actually offered for purchase. They supplement the OutfitMuse Terms of Service and the offer shown before you confirm a purchase. The Privacy Policy explains how we process personal information. Mandatory consumer rights and any applicable regional terms take precedence.

Before purchase, we explain the product, benefits, billing period, price, renewal conditions and cancellation method. Review the offer and these terms before confirming the purchase with the relevant store. We do not treat a preselected option, silence or unrelated data permission as authorization to subscribe. If you decline, you may continue using available free features.

Purchasing a membership does not authorize personal-data processing unrelated to the purchase. Any separately required permission is requested for the relevant processing.

2. Stores, prices and offers

The overseas iOS version uses Apple App Store in-app purchases. The Google Play version uses Google Play billing when the product is available. Only products actually offered in your version and store are available for purchase. A reference to a future or unavailable product does not create an entitlement to it.

Monthly and annual memberships, where offered, renew automatically at the billing interval you select unless canceled or otherwise ended under the applicable store rules. The price, billing currency, billing interval, applicable tax information and renewal conditions are shown on the purchase screen and the relevant store's purchase confirmation before you authorize payment. For an annual plan, the amount charged for the full annual period is shown; a daily or monthly equivalent is only a price comparison. Prices and billing currencies may differ between countries, regions and stores. These terms do not set a single worldwide price or currency. Price changes remain subject to Section 9; we do not retrospectively increase the price of a period you already paid for.

Any trial or introductory offer is available only when expressly shown before purchase. Its eligibility, duration, charges, the date paid billing begins, subsequent renewal price and cancellation method are disclosed before you confirm. Eligibility depends on the store's rules and the account conditions disclosed in the offer. Changing devices, accounts or stores does not guarantee a new offer.

If an accepted offer and an order record differ, contact us. We will investigate the verified transaction and the commitment made to you; a general statement that store records apply does not remove mandatory rights or reduce benefits you were promised.

3. Membership benefits

A paid and verified membership includes:

• Membership AI credits in the quantity prominently shown for the selected plan before purchase. Credits are issued once after payment for each monthly or annual period is verified; annual credits are not issued or replenished monthly. The quantities for different plans may differ.
• Closet capacity and per-submission smart closet import limits prominently shown before purchase.
• Priority in the task-processing queue relative to ordinary free tasks.

Priority does not guarantee a fixed completion time. Processing depends on task complexity, system load, connectivity, model services and content checks.

Unused membership credits have no independent expiry and are not cleared when membership ends or a new paid period begins. Except where required by law, they are not redeemable for cash. New credits are issued only after a membership payment is verified; a billing attempt or grace period alone does not issue credits. Refunds, reversals and immediate annual upgrades are handled under the corresponding rules below.

Membership start and end dates follow the verified store records. Using up membership AI credits does not end the other benefits of a membership that remains valid.

When membership ends, we do not delete existing clothes, saved looks or generated content solely because of that expiry. New additions and future processing become subject to the applicable free-tier limits. If your closet exceeds the free limit, you may need to renew or reduce the item count before adding more items.

4. Using AI credits

AI credits record access to supported digital features. They are not money and cannot be transferred or used outside OutfitMuse, except as required by law. The feature explains the expected credit cost before you submit a task. A cost change applies to new requests, not retrospectively to completed tasks.

The system may reserve credits when a task begins to avoid using the same balance for concurrent tasks. Reservation is not final consumption. Credits are consumed for successfully delivered and accessible results or successfully processed items. Failed or undelivered work does not justify a final charge; incorrect charges will be corrected. A partially successful batch is charged only for its successfully delivered portion under the disclosed unit rules.

Where applicable, eligible feature-specific free credits are used first. Membership credits and separately purchased credits are recorded separately, with their available balances and reservations shown in the app. Membership credits have no independent expiry. Actual consumption follows the disclosed rules for each feature.

Subjective dissatisfaction with an otherwise delivered result does not by itself guarantee a credit return or refund. This does not exclude remedies for defects, failure to provide the promised service or any mandatory right.

5. Separate credit packs, if offered

A separate credit pack requires its own purchase, does not renew automatically and does not by itself extend membership. Its quantity, price, supported uses and purchase conditions are disclosed before purchase. Separately purchased credits do not expire, including when membership ends. No unadvertised restriction may be used to defeat an applicable store rule or mandatory consumer right.

If no credit pack is offered in your version, this section does not make one available. A refund or reversal affects the associated purchase as explained below, not unrelated credits obtained through other valid orders.

6. Accounts, activation and restoring access

Benefits belong to the OutfitMuse account used for the purchase. Billing and subscription management remain with the original store. Check the app account and store account before buying.

We verify the transaction before granting or synchronizing benefits. If the store has charged you but the app is still synchronizing, do not purchase again to resolve the delay. Use the available restore or synchronization function, or contact support. We will investigate valid purchases that have not delivered the promised benefits and provide an appropriate correction or remedy.

An OutfitMuse account supports one active recurring membership. Where the original store supports an immediate monthly-to-annual upgrade, the change takes effect after the store payment is verified. The actual charge, any credit for the old plan and the paid period follow the store confirmation and verified transaction. On verification, membership credits reset to the annual plan quantity disclosed before purchase; the old membership balance is not added. Free and separately purchased credits remain unchanged. A request or an unverified payment does not trigger this reset.

Changes and cancellation follow the state confirmed by the original store. To stop future renewal charges, cancel automatic renewal in that store. To change purchase stores, first cancel renewal in the original store and wait until the current paid period ends before buying in the new store. These purchase rules do not prevent account deletion. Contact support about duplicate cross-store charges; signing out or changing devices does not cancel a subscription.

Verified benefits may be accessed on supported devices signed in to the same OutfitMuse account. Restoring does not duplicate credits for the same order, reinstate spent credits, or cancel another store subscription. Store management and refund operations must use the original purchase channel and its available procedures. If a purchase is linked to another app account, sign in to that account or contact support for verification.

7. Renewal, cancellation and payment problems

Your store charges the payment method associated with the subscription according to the recurring terms you confirm. Renewal continues until you cancel or the subscription otherwise ends under the applicable rules.

You can cancel automatic renewal without an additional cancellation fee:

• Apple App Store: use the available Manage Subscription entry in OutfitMuse or the Subscriptions section of your Apple Account settings.
• Google Play: use the available management entry or Google Play's Payments and subscriptions → Subscriptions settings, with the Google account used to buy the subscription.

Cancel before the renewal charge is processed to avoid the next period's charge; follow the timing shown by your store. Cancellation normally prevents the next renewal while leaving the already paid period available until it ends. It does not by itself mean a refund has been approved. Different statutory cancellation or refund rights continue to apply.

Uninstalling, signing out, turning off notifications, deleting local data or deleting your OutfitMuse account does not itself cancel the store subscription. If an entry cannot be opened, use the original store's settings or contact support for help locating it.

Failed payments may lead to a retry, authorized grace period, hold, pause or expiry. Access follows the valid paid period and any authorized grace entitlement. A retry alone does not create a new paid period or new membership credits. If payment is not resolved and the entitlement ends, paid access stops until a valid purchase or recovery restores it.

Where applicable law requires a renewal reminder, the required notice must be provided through the relevant service or store process. In Mexico, applicable automatic-renewal notices must be given at least five calendar days in advance. This obligation is not waived merely because payment is processed by a store.

8. Refunds, reversals and service problems

We do not apply a blanket “all sales final” rule that excludes mandatory rights. Contact us or use the original store's procedure for duplicate charges, missing benefits, incorrect credit deductions, failure to provide the service, or another applicable refund or correction request.

For Apple purchases, request a refund through Apple's purchase-support process; Apple determines requests within its procedure. For Google Play purchases, use Google Play's refund process or contact us for assistance within the developer's available authority. We will cooperate with verification and will not use the store's involvement to dismiss obligations that apply to us.

After a verified refund, revocation or other reversal, we may withdraw the affected order's membership and unused credits in accordance with the applicable outcome. We do not automatically create a negative credit balance or take benefits funded by unrelated valid orders to cover consumed credits. Partially performed or disputed purchases may require individual review.

If we cannot continue providing paid services for a reason attributable to us, we will give the required notice and offer an appropriate lawful remedy, which may include continuing performance, an acceptable alternative or refund of the unperformed portion. Platform procedures and local law determine the available handling, without removing your mandatory rights.

9. Price and service changes

We will not use an unannounced terms change to charge more for an already paid period or arbitrarily reduce its confirmed core benefits. Where a necessary change affects delivery, we will explain it and provide an appropriate remedy.

For changes affecting later periods, the required notice identifies the change, effective time and cancellation method. Where affirmative consent is required for a price change, silence is not consent. If you do not wish to continue, cancel renewal before the affected charge according to the relevant process. Changes to material terms are communicated as required and previous versions are retained for transaction support.

10. Account deletion

You can request account deletion through the in-app deletion flow. Before confirming, review the consequences for your membership, remaining credits and saved content. We recommend canceling store renewal first to avoid future charges, but cancellation is not a prerequisite for choosing to proceed with account deletion after reviewing the warning.

Deleting your OutfitMuse account does not itself cancel your Apple App Store or Google Play subscription. If automatic renewal remains enabled, the store may continue charging you even after deletion, although you can no longer use the deleted account to access benefits. Use the subscription-management link provided before deletion to cancel with the original store. Returning from the store's management page does not by itself confirm cancellation; check the status shown by the store. You may still proceed with account deletion after the warning without waiting for the paid period to expire.

You may instead keep the account while using remaining benefits or resolving an issue. Once deletion is completed, the account no longer provides access to paid benefits. This does not waive a mandatory refund right or a claim concerning an unfulfilled purchase. We may retain the minimum transaction and entitlement records necessary for legal, accounting, refund, fraud-prevention or dispute purposes as explained in the Privacy Policy.

11. Eligibility, data and consumer rights

The service's account eligibility rules continue to apply. If you are below the age at which you can lawfully make the purchase in your location, your parent or legal guardian must authorize it as required. Do not use another person's payment account without permission. Contact the original store and our support team about an unauthorized minor's purchase; relevant rights are not excluded by these terms.

Payment, verification, entitlement and support data are handled under the Privacy Policy. Do not send payment passwords, authentication codes or full card details to us. Our AI limitations do not excuse failure to provide paid benefits or remove remedies that cannot legally be excluded.

The governing-law and dispute terms in the Terms of Service apply subject to mandatory protections in your place of residence and any applicable regional terms. Nothing here forces you to give up a non-waivable local forum, withdrawal right, warranty or remedy. A description of a service as “digital” does not automatically remove such rights.

12. Contact and document availability

For purchase, renewal, cancellation, restoration, credit or billing questions, contact support@echojoy.cn. Include the app account, original store, purchase date and a short description. We may request a redacted order record to verify a claim, but not your payment password or security code.

These terms, the Terms of Service and the Privacy Policy must remain accessible from the relevant purchase and settings pages. A specific accepted offer supplements the membership terms, while mandatory regional rights prevail. An unenforceable provision does not invalidate the remaining lawful terms.